1. Introduction
1.1 Welcome to SJ ROBINS, your trusted partner in commercial finance solutions.
1.2 By engaging our services, you agree to the following terms of business outlined herein.
2. Scope of Services
2.1 SJ ROBINS acts as a commercial finance introducer, connecting clients with suitable lenders, investors, brokers and financial products.
2.2 Our services include but are not limited to sourcing finance, providing financial advice, assisting with applications, and facilitating negotiations.
3. Client Responsibilities
3.1 Clients are responsible for providing accurate and complete information necessary for assessing financial requirements and eligibility.
3.2 Clients must disclose any material changes to their financial situation or requirements promptly to ensure the continued suitability of recommended solutions.
4. Confidentiality
4.1 SJ ROBINS respects client confidentiality and handles all information in accordance with relevant data protection laws.
4.2 Client information will only be shared with relevant parties as necessary to fulfill service obligations, with explicit client consent obtained where required.
5. Fees and Charges
5.1 Our fees are agreed upon with clients in advance and may include commission from lenders, consultancy fees, or arrangement fees.
5.2 Fees and charges will be clearly outlined in writing before any services are provided, ensuring transparency and mutual understanding.
5.3 SJ ROBINS does not have a share or financial interest in any third party whose services we recommend.
6. Conflict of Interest
6.1 SJ ROBINS is committed to managing any conflicts of interest fairly and transparently.
6.2 In the event of a potential conflict, clients will be informed promptly and provided with alternative options where applicable.
7. Complaints Procedure
7.1 We aim to provide excellent service at all times. However, if you have a complaint, please contact us in writing with details of your concern.
7.2 We will acknowledge receipt of your complaint promptly and endeavour to resolve it in a timely and fair manner.
8. Termination of Services
8.1 Either party may terminate the engagement at any time by providing written notice to the other party.
8.2 Any outstanding fees or charges owed to SJ ROBINS must be settled upon termination of services.
9. Limitation
9.1 The limit of our obligation to you is to use reasonable skill and judgement in providing services to you. We will act in good phase to achieve your objectives but you acknowledge that there is no guarantee of success
9.2 Under no circumstances except in the cases of gross negligence or fraud on behalf of SJ Robins will be liable for
10. Governing Law
10.1 These terms of business are governed by the laws of the United Kingdom, and any disputes will be subject to the exclusive jurisdiction of the courts of United Kindom.
11. Updates to Terms
11.1 SJ ROBINS reserves the right to update or modify these terms of business at any time. Clients will be notified of any changes in writing.
11.2 Continued engagement with our services following notification of changes constitutes acceptance of the revised terms.
By engaging the services of SJ ROBINS, you acknowledge that you have read, understood, and agree to abide by these terms of business. If you have any questions or require clarification on any aspect of these terms, please contact us for further assistance.